Manage Booking

Looking to make changes to your WestJet flight? The WestJet Manage Booking tool allows you to update your reservations online. Simply log in with your last name and booking reference for quick access.

Options Offered When Using WestJet Airlines Manage Booking:

• View Your Itinerary: Easily pull up your flight reservation details online to stay on top of your travel plans.
• Adjust Travel Dates or Routes: Shift your departure date or switch destinations without hassle.
• Upgrade or Switch Seats: Prefer more legroom or a window view? Select or change your WestJet seat with a click.
• Add Baggage & Travel Extras: Purchase extra bags, priority boarding, or other services to make your trip smoother.
• Cancel and Retain Credit: If you can’t fly, cancel flight and get a WestJet Travel Bank credit to use later.
• Update Passenger Info: Fix spelling errors, add middle names, or update traveler details to avoid airport delays.
• Arrange Special Assistance: Request wheelchair support, medical assistance, or other accessibility services in advance.

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Seat Selection

Choosing the right seat can make your journey more enjoyable. With WestJet seat selection, you can reserve your preferred spot during booking, through Manage Trips, or on the WestJet app, up until 24 hours before departure. Seat fees may vary depending on your fare type and seat location. Here’s what you need to know:

1. Economy Cabin Seating
   • UltraBasic, Econo & EconoFlex:
     • All guests sit in the Economy cabin.
     • EconoFlex includes free standard WestJet seat selection.
     • Econo & UltraBasic require a fee for seat selection.
     • UltraBasic guests who skip selection are assigned seats at the back and may not sit with companions.
   • Upgrade Options:
     • Exit Row → Extra legroom + earlier boarding (eligibility rules apply).
     • Extended Comfort → More space, Zone 2 boarding, priority bin access, available for any Economy fare with a fee.
2. Premium & Business Class Seating
   • Premium:Wider seats, more space, and advanced selection included.
   • Business Class:Spacious pods, luxury comfort, priority services; seat selection always included.
3. Family Seating: Families booked together with children under 14 can choose seats side-by-side at no extra cost during booking.

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Get a refund after canceling your WestJet Airlines flight

Cancellation

Need to cancel your flight? WestJet cancellation policy gives travelers flexibility, offering options for refunds, travel credits, or rebooking, depending on fare type and timing.

Here’s how to cancel your WestJet flight:

• Go to the WestJet Manage Booking portal on the official website.
• Use your flight booking reference and last name to view and manage your reservation.
• Select the flight you want to cancel and confirm your cancellation.
• Receive email confirmation once your cancellation is successfully processed.

Some of the key details you need to know:

1. 24-Hour Risk-Free Window: Cancel flight within 24 hours of booking for flights at least 7 days away and receive a full refund, no fees applied.
2. Fare-Based Rules
   • EconoFlex, PremiumFlex, BusinessFlex: Cancel anytime with no fees; ticket value credited to your WestJet Travel Bank.
   • Econo, UltraBasic: Non-refundable flight tickets may incur a cancellation fee ($25–$100 USD) with remaining value credited for future travel.
3. Airline-Initiated Cancellations: If WestJet cancels your flight reservation due to weather or operational issues, you can receive a full refund or rebook without extra charges.
4. Refund Processing: Eligible refunds to the original payment method are typically processed within 7–14 business days.
5. Travel Bank Credit: For non-refundable WestJet Airlines tickets, your remaining value is stored in a WestJet Travel Bank, valid for future airlines reservations.

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Refund

Wondering about refunds? WestJet refund policy outlines how travelers can receive full refunds, Travel Bank credits, or compensation, depending on fare type, timing, and airline-initiated disruptions.

Important Details About WestJet Refunds:

• 24-Hour Full Refund: Cancel flight within 24 hours for flights 7+ days away to get a full refund to your original payment method.
• Refunds After 24 Hours: Non-refundable fares like Econo or UltraBasic receive WestJet Travel Bank credits valid for one year.
• Refundable Fare Types: EconoFlex, PremiumFlex, and BusinessFlex allow cancellations with a full refund or Travel Bank credit.
• Airline-Caused Delays/Cancellations: Flights canceled or delayed 3+ hours by WestJet qualify for full refunds or compensation.
• Premium/Extended Comfort Compensation: Passengers on Economy-only aircraft in Premium/Extended Comfort receive Travel Bank credits post-travel for an inconsistent cabin experience.
• How to Claim: Use the airline’s manage booking section or contact WestJet Airlines reservation phone number to request refunds, credits, or compensation.

Change your WestJet Airlines Flight

Date Change

Life is unpredictable, and so are travel plans. Luckily, WestJet Airlines flight change policy lets you adjust your journey smoothly, ensuring peace of mind without losing your ticket’s value.

Key Points to Know:

1. A date change lets passengers modify flight departure or return dates.
2. This applies to all domestic and international flight bookings, subject to the selected fare type.
3. EconoFlex, PremiumFlex, and BusinessFlex fares allow no-fee date changes (fare differences may apply).
4. UltraBasic fares cannot be changed after flight booking.
5. Most changes can be made up to 2 hours before departure via the WestJet Airlines manage booking section.
6. WestJet Airlines ticket changes after 24 hours may incur a fee per person, per direction, depending on fare.
7. Same-day flight reservation changes are possible for eligible fares for a fee, keeping your travel on track even at the last minute.
8. If the new flight reservation is cheaper, the balance is issued as a WestJet Travel Bank credit, valid for one year.

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Name Change

Mistyped names or legal changes? WestJet name change on ticket policy helps to correct the minor errors and guide you through full name updates while maintaining flight booking integrity.

1. Minor Corrections:
   • You can correct typos or minor name errors (up to 3 characters) through Manage Booking or by contacting customer service at no cost.
2. Full Name Changes:
   • Transferring a ticket to another person is not permitted.
   • Requires canceling the original WestJet booking (fees apply) and rebooking under the correct name.
3. Legal Name Changes:
   • For marriage or official name updates, contact WestJet directly with proper documentation.
4. WestJet Rewards Name Update:
   • Provide Rewards ID, current name, email, date of birth, and updated first & last name.
   • Ensure your name exactly matches your government-issued ID; do not use special characters like hyphens or accents.
   • For imminent travel, call the Contact Centre to ensure updates before departure.